The end of roaming charges in the European Union: June 15th, 2017

The end of roaming charges in the European Union: June 15th, 2017

For years, a large number of European citizens have seen the increase of the telephone bill when returning from holidays or work travels. That rate surcharge, which has been gradually reduced to almost imperceptible, will become history on Thursday. 10 years have passed since the first European proposal for ending the roaming charges, luckily the commission has arrived at an agreement and from June 15th, 2017 European travellers won’t have roaming charges when travelling to any other country in the European Union.

Now, with the end of roaming charges, you will have the opportunity to call your parents when arriving abroad or if you are in troubles you can call someone for help. But, not all are good news, don’t miss any detail and take a look at everything you need to know about this New European Law.

The end of roaming charges in the European Union

What’s included?

SMS, going online and phone calls will be covered in the national bundle. This means that all special rates will no longer apply. However, if you exceed the limits of your Mobile Plan while abroad, your company might charge you a small fee. Please, read carefully the terms and conditions of your Mobile Plan.

What’s not included?

Mobile broadband tariffs and making calls or sending messages to premium-rate numbers as well as those non-geographic numbers.

For how long can you take advantage of “Free-roaming”?

This new system has safeguards to prevent customers from going abroad and hire a cheaper mobile service. To prevent scams, it has been agreed that companies require “a reasonable use” of their customers. If in periods of four months, the company find out that you spend most of your time abroad and consume more than in your country (as may be the case with students or displaced workers), the company may ask you to clarify the situation within 14 days. If you do not agree with it, you will be charged the maximum rates foreseen.

On which countries apply?

From this tomorrow you can roam like at home in all the 28 countries of the European Union, as well as Iceland, Liechtenstein and Norway. Don’t forget that Switzerland, Andorra and the Isle of Man are excluded.

So, who is going to pay for all this?

All the administrative costs, as well as of course the techniques are going to be pay by the Mobile Operators. The risk is that operators might increase their rates in the future. Brussels has stated that so far nothing has been detected.

Do all the companies are going to offer this service?

A large number of European companies, including all British companies, will apply the new system. Only 24 operators have been granted derogations; those that have shown that they can’t cover all the expenses. Almost all are small companies or virtual operators that do not have their own network. Nevertheless, in two years the European Commission will review this policy again.

So, do you know if are you going to have the benefit of the end of roaming charges in the European Union? Comment!

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